RMA required for all packages / random sample returns / addtional etchings (include order #):
ATTN: Crystal Occasion
225 Gay Way,Erlanger KY 41018
Customer Service Line:
859.334.0061 NOTE: Proof approvals are not accepted over the phone or voicemail. Approvals must be emailed.
Hours 9:00 a.m. to 5:30 p.m. Eastern Time M-F Closed on major holidays